21+ only

c bajl Responsible Gaming

Entertainment is enjoyable only when it stays within limits. c bajl believes every player has the right to be aware of their own boundaries.

For ages 21 and above only Commitment to safe play

Control your play

Online betting and casino games are a form of entertainment — but like any entertainment, they need a healthy limit. c bajl always wants its players to play consciously, in a controlled way, and within their own financial means.

We believe responsible gaming is not just about protecting yourself, but also keeping your family and loved ones safe. That is why our Terms and Conditions clearly state that participation on this site is completely prohibited for anyone under 21.

If at any point you feel your gaming habits are going beyond normal, use our 24/7 live chat for direct support or contact us by email. Our support team is ready to help in both Bengali and English.

If you want to know more about c bajl and how we operate, you will find detailed information on our About Us page.

c bajl's commitment

  • Account registration is prohibited for anyone under 21
  • Option to set deposit, withdrawal, and bet limits
  • Option to self-exclude or take a break
  • 24/7 live chat support in Bengali and English
  • Encouraged to reach out to family and professional counsellors
  • Support provided on sensitive matters with confidentiality

Tools to keep yourself protected

c bajl provides various protection tools to help players manage their own gaming habits. These features can be used at any time from your account settings.

Set deposit limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it cannot be exceeded.

Bet limits

Cap the total amount you bet within a set period. This limit plays an effective role in avoiding large losses.

Cooling-off period

If you feel you need a break, temporarily close your account for anywhere from 24 hours to several weeks.

Self-exclusion

If you feel you need a longer break, activate self-exclusion. Your account will be completely inactive during this time.

Session timer

Keep track of how long you have been playing in one sitting. You will receive an automatic alert when a set time has passed.

Reality check

Pop-up messages will appear at regular intervals so you can see how much time and money you have spent.

Warning signs of a problem

A gambling addiction usually develops gradually. If you notice any of the following signs in yourself, it is time to be careful:

  • Placing increasingly larger bets to try to recover losses
  • Borrowing money from family or friends to gamble
  • Repeatedly trying to stop gambling but failing
  • Hiding gambling from family or close ones
  • Prioritising gambling over time for work, study, or family
  • Feeling restless or anxious when unable to play
  • Using money set aside for daily expenses on betting
  • Relying on gambling to cope with stress or loneliness

Assess yourself

Ask yourself the following questions. If most of your answers are "yes", consider seeking help:

1 Do I play beyond my budget?
2 Do I think about gambling every day or does it keep coming to mind?
3 Do I keep playing even after a loss?
4 Have I not told my family how much time or money I spend on gambling?
5 Is gambling causing problems in my relationships with family or at work?
6 Have I tried to stop gambling more than once but been unable to?

Age verification and protection of minors

The minimum age to take part in all types of betting and casino activity at c bajl is 21 years. The age verification process must be completed at the time of account registration.

If younger family members use your device, it is recommended that you activate parental controls on the device. Keep your account password secure and do not hand your device to anyone else while logged in.

In accordance with our Privacy Policy, we do not collect or store information belonging to minors under any circumstances. To report a suspicious account, contact our support team directly.

21+

The minimum age to participate on this site. Registration and participation by anyone below this age is completely prohibited.

Ways to get help

Admitting there is a problem takes courage. If you feel you cannot manage on your own, get help through any of the options below — you do not have to face it alone.

24/7 live chat

c bajl's support team is active 24 hours a day. Speak directly in Bengali — your matter will remain completely confidential.

Email support

If you prefer to write, contact us by email. Write in Bengali or English — whichever feels easier.

Family and close ones

Talk to a family member or a trusted friend. Sometimes the support of someone close becomes the greatest source of strength.

Professional counsellors

A mental health specialist or counsellor can help with addiction matters in confidence. Several organisations in Bangladesh provide this service.

Mental health services

Free or low-cost consultations are available at local mental health centres or the psychiatry departments of government hospitals.

Helpful resources

Our FAQ section has answers to common questions about responsible gaming. Reading it will help clarify many things.

c bajl's pledge

As a responsible entertainment platform, c bajl cares about the wellbeing of every player. We believe that healthy entertainment is only possible when a player is aware of their own limits and able to make decisions accordingly.

Our support team is always ready not only to resolve technical issues but also to give guidance on responsible gaming. If you contact us via 24/7 live chat or email, they will inform you about the tools and information available to you.

We believe a player's long-term wellbeing is our success. That is why we actively encourage players to restrict their account, take a break, or seek professional help when needed. Our goal is to ensure entertainment never becomes a burden.

Feel free to contact us with any concern or question. We will provide support while ensuring your privacy and dignity.

Frequently asked questions — Responsible Gaming

Self-exclusion is a feature that lets you close your own account for a set period or permanently. During this time you cannot log in, place bets, or make any deposits. To activate it, contact us via 24/7 live chat or email.

Start by talking to them calmly and try to understand how they feel without judging them. Encourage them to see a professional counsellor. If needed, contact our support team — we also assist family members.

Yes, but increasing a limit comes with a waiting period — so that large decisions are not made on impulse. Lowering a limit takes effect immediately at any time.

No. Self-exclusion, deposit limits, bet limits, cooling-off periods, and session timers are all completely free. There is no fee to use any of them.

No. A minimum age of 21 is required to open an account at c bajl and to take part in any betting or casino activity. The necessary documents must be submitted during the age verification process, and there are no exceptions to this age requirement.

Yes. Your account balance remains fully protected while self-exclusion is active. Once the exclusion period ends or the restriction is lifted, you can withdraw if needed. Contact support for more information on this.